Chow Eric P. F., Fairley Christopher K., Fehler Glenda, Afrizal Afrizal, Ong Jason J., Phillips Tiffany R. (2022) Response time to an SMS link for a sexual health survey. Sexual Health
In November 2021, clients attending the Melbourne Sexual Health Centre were invited to participate in the Annual Client Satisfaction Survey by receiving an SMS link at 5:15 pm on the day they attended the clinic. We analysed the response time data and found that most (60%; 168/278) individuals responded to the survey during the time period 5:00–5:59 pm, which was around the time when they received the SMS. We concluded that individuals responded quickly to the survey via an SMS link.