New Question Builder tool assists patients’ health literacy

Australian Commission on Safety and Quality/Healthdirect Australia

The Australian Commission on Safety and Quality in Health Care and Healthdirect Australia have jointly launched the Question Builder, a free web-based tool to help people prepare for their medical appointment and make the best use of the time with their doctor. 

Question Builder is a free web-based tool to help you prepare for a visit to the doctor. The tool enables you to build a list of questions that you would like to ask your doctor, and consider questions your doctor might ask you. Question Builder guides you through a series of steps, from selecting which type of appointment you are preparing for, to developing the questions that you would like to ask and helping you to prioritise the most important questions to ask first. These questions can then be printed or emailed to a phone/device for use during the appointment.

Question Builder is designed to be used with general practitioners and specialists in Australia.  It encourages you to ask questions that matter most to you, participate in the appointment and share decisions with your doctor about your own health care.

Whether you are seeing a doctor for a new condition, having a check-up, talking about a recurring health condition, or discussing medication, a test or surgery, Question Builder can help you to get the most out of your appointment with your doctor.

The Commission has developed Question Builder in partnership with Healthdirect Australia.  It is available via the healthdirect website.

  • You can find Question Builder here 

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